Get In Touch

Get in touch with us

Have questions about our services? Need help with your booking? Our team is here to assist you every step of the way.

Customer Support

Get help with bookings, orders, and account issues

support@beyou365app.com

Sales Inquiries

Partner with us or explore business opportunities

support@beyou365app.com

General Questions

Any other questions? We're happy to help

WhatsApp Us

Contact Information

Reach out to us through any of these channels. We typically respond within 24 hours.

Our Location

Hannover, Germany

Business Hours

Mon - Fri: 9:00 AM - 6:00 PM

Sat - Sun: 10:00 AM - 4:00 PM

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Quick answers to common questions

Contact & Support
You can contact us through the Contact Us page, support email, or our social media channels.
Most inquiries receive a response within 24–48 business hours.
Please contact support and include screenshots and relevant details so our team can resolve the issue as quickly as possible.
Use the reporting tools within the platform or contact support immediately. We take all reports seriously and act promptly.
Partner Questions
Yes. Beauty salons, aesthetic clinics, dental clinics, and dermatologists can all apply to join the platform.
Visit the Partner Registration page and complete the onboarding process. Our team will guide you through verification and setup.
No, there are no commission structures. Partners keep 100% of their earnings.
Yes. Partners receive access to a dedicated business portal for managing bookings, schedules, services, and customer interactions.
Yes. Any professional listing themselves as a dermatologist on BeYou365 must hold valid board certification and provide proof of their specialist training during the verification process. This ensures our clients receive genuine medical-grade care when they book a dermatology appointment through our platform.
Absolutely. BeYou365 welcomes both aesthetic clinics and accredited dermatology practices as partners. We list each business with its verified specialisation so clients can make informed decisions when booking. Whether you offer cosmetic treatments or full medical dermatology services, our platform is built to support your growth.
To join BeYou365 as a professional, click on 'Become a Partner' and complete the registration process. You'll need to provide your credentials, portfolio, and complete our verification process. Once approved, you can start accepting bookings immediately.
Every professional on BeYou365 undergoes a rigorous verification process including identity verification, licence validation, portfolio review, and background checks to ensure you receive safe and high-quality services.
A dermatologist is a board-certified medical doctor with five or more years of specialised training in diagnosing and treating diseases of the skin, hair, and nails. An aesthetic physician focuses on cosmetic procedures and enhancements. While both are listed on BeYou365, we clearly indicate each professional's qualifications so you can choose the right specialist for your needs.
Simply browse clinics or salons on our platform, select your preferred service, choose an available time slot, and confirm your booking. You will receive a confirmation instantly.
Yes, you can cancel or reschedule your booking up to 24 hours before the appointment time through your account dashboard. Late cancellations may be subject to the partner's policy.
We accept all major credit cards and various local payment methods depending on your region.